CRATERS CLASSIC REFUND UPDATE
THOSE WHO ENTERED & PURCHASED MERCHANDISE FOR THE 2023 EVENT PLEASE READ
OPPORTUNITY TO DONATE YOUR REFUND TO BIKE TAUPO
Firstly, a huge thank you to all those people who have reached out in recent days and weeks, wanting to help in some way. It truly is welcoming to see the support and pride people have in our park. If you would prefer to donate your entry, or a portion of your entry fee to Bike Taupo to help get Craters back up and running please email by 03/03/2023 and let us know how much you would like to donate.
WHAT DO YOU NEED TO DO RECEIVE A FULL REFUND?
You don’t need to do anything.
From 03/3/2023 we will automatically processing BE your refund back to your credit card that you used when you made your original entry. We hope to have all refunds completed by 10/3/2023
WHAT DO YOU NEED TO DO ABOUT MERCHANDISE?
IF YOU WANT TO KEEP YOUR MERCHANDISE (which we hope you do) You just need to email Bike Taupō and advise.
You have until 03/03/2023 to do so.
IF YOU WANT A FULL REFUND FOR YOUR MERCHANDISE. Then you do not need to take any action.
From 03/3/2023 we will be automatically processing your refund back to your credit card that you used when you made your original purchase. We hope to have all refunds completed by 10/3/2023
NO TRANSFER OF ENTRIES TO NEXT YEARS EVENT
We have been heartened by the support of those who have requested their current entry to be transferred across to next year’s event and we would love to have you all join us again in 2024.
We have seriously considered being able to offer transfers. However, with the current climate, and that for some riders entries have already been transferred multiple times, we don’t feel it appropriate to place another burden of risk on people again. With this in mind, we won’t be offering transfers, but you will receive a refund if you purchased an entry for the 2023 event.
Once again, we thank you again for your ongoing support of Bike Taupō , and we look forward to seeing you at Craters Classic in 2024!
Stay in touch by following our Craters Classic FB/Instagram pages or our Website